F.A.Q.

Are there ID requirements or an age limit to enter the event?
What are my parking options at the event?
Where can I contact the organizer with any questions?
Do I have to bring my printed ticket to the event?
What is the refund policy?
The name on the registration/ticket doesn’t match the attendee. Is that okay?
What is the value of a Food/Drink Ticket?
Do you have a lost & found?

 

Are there ID requirements or an age limit to enter the event?
Yes, We do serve alcoholic beverages and a photo ID is required to verify the age of the attendees. A wristband will be issued to you once your photo ID is checked. Those guests not of age or who do not wish to consume alcohol will receive a non-alcoholic wristband.  All guests are required to wear a wristband and bands are checked during the purchase of alcoholic beverages.

What are my parking options at the event?
We have arranged with Sutter Middle School to have parking available at the school grounds at the corner of J Street and Alhambra Blvd.  A $5 dollar fee will be charged to park at the school, all proceeds directly benefit the school kids.  Street parking is only available for 1 hour, longer stays require a permit that is only issued to residences.  Street parking is strictly enforced and tickets will be issued to those who do not follow the street parking restrictions.

Where can I contact the organizer with any questions?
By phone at (916)442-7360 or via email trustee@sacramentoturnverein.com.

Do I have to bring my printed ticket to the event?
Yes please, present your ticket at our VIP Admission..

What is the refund policy?
Your ticket purchase can be canceled via Eventbrite up to the day before your ticket Admission date.

The name on the registration/ticket doesn’t match the attendee. Is that okay?
Yes, We understand that one guest may purchase a group or block of tickets with their name on each ticket. We request that each guest have an individual ticket for Admission.

What is the value of a Food/Drink Ticket?
Each on-line Food/Drink purchase is for a group of 20 tickets valued at $2 for each ticket. As an example, 1 16oz beer is 3 tickets or a Hamhock Dinner is 5 tickets, 1 soft drink is 1 ticket. Food and Drink tickets are for the purchase of beverages and drink after you are admitted to the Oktoberfest. Your tickets will be at the TICKET WILL CALL inside Turner Hall. These tickets can be used at any location at the Oktoberfest for purchase of beer, wine, soft drink or any other beverages we offer. Tickets can be used for any food like Sausage, Hamhock, Chicken dinners: Kaffehaus, Biergarten or any other food items at the Oktoberfest, Food/Drink tickets are required for purchase of food or drink at the Oktoberfest. Additional Food/Drink tickets may be purchased during the Fest.

Do you have a lost & found?
Yes we do. You can contact us at (916)442-7360 or by email stv@sacramentoturnverein.com Have a detailed description of the item lost so we can make sure we get the item back to the rightful owner.